Lirica AI Systems LLC Privacy Policy

Effective Date: March 05, 2025

At Lirica AI Systems LLC, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any other way. We encourage you to read this policy carefully to understand our practices and how we handle your personal data.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes personal identification information such as your name, email address, phone number, and other similar contact details. Additionally, we collect technical information such as your IP address, browser type, operating system, and browsing habits, which we gather through cookies and similar technologies. Usage data, which reflects how you interact with our website, including the pages you visit, the time spent on the site, and features you use, is also collected. If you make purchases or enter into financial transactions with us, we collect your payment details and other related transaction information.

2. Mobile Messaging Terms and Consent

By providing your mobile number to Lirica AI Systems LLC, you consent to receive text messages from us, including messages sent using an automatic telephone dialing system. These messages may include account notifications and alerts, transaction confirmations, service updates, maintenance notifications, and customer support communications.

Message frequency may vary based on your account activity and preferences. Standard message and data rates as determined by your wireless carrier may apply. You can unsubscribe from text messages at any time by texting "STOP." For customer support, you may text "HELP." We support carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Your consent to receive text messages is not a condition of purchase.

We never sell your phone number to third parties. Your phone number may only be shared with authorized service providers necessary for message delivery. We encrypt phone numbers within our systems to protect your information, and we delete phone numbers upon account termination or if you choose to opt out.

The content of our messages is encrypted during transmission to ensure security. Message logs are maintained for twelve months for quality assurance purposes, and we actively monitor the delivery status of messages to maintain high service quality.

3. How We Use Your Information

The information we collect is used to provide and maintain our services effectively. We also use this information to enhance user experience, improve website functionality, and process transactions. Additionally, we may use your information to communicate with you regarding updates, promotions, or other information that may be relevant to your relationship with us. We may also use the collected data to comply with legal obligations and to send authorized text messages and communications according to your consent and preferences.

4. Information Sharing and Disclosure

We do not share your mobile information with third parties or affiliates for marketing or promotional purposes. In certain cases, we may share your information with subcontractors who provide customer service or other support functions on our behalf. Any data related to text messaging originator opt-in and consent will not be shared with third parties.

We may share your information with service providers who are essential for delivering our messaging services and with partners who assist with message delivery and verification. In compliance with legal obligations, we may disclose your information when required by law, such as in response to subpoenas, court orders, or other legal processes. We only share your information with third parties when we have your explicit consent.

5. Data Security

We are committed to protecting your personal information by employing industry-standard security measures. These practices help safeguard your data from unauthorized access, modification, or destruction. However, while we take every precaution, no data transmission over the internet can be guaranteed to be entirely secure, and we cannot ensure or warrant the absolute security of any information you transmit to us.

For mobile messaging, we implement specific security measures to protect your data. These measures include encryption of phone numbers and message content, secure data storage systems, regular security audits, strict access control protocols, and employee training on data protection. We also have incident response procedures in place to address any potential security breaches.

6. Cookies and Tracking Technologies

To enhance your experience on our website, we use cookies and similar tracking technologies. Cookies help us remember your preferences, optimize site performance, and analyze how users interact with the website. You may choose to disable cookies in your browser settings; however, this may impact some of the website's functionality.

7. Your Rights

Depending on your location, you may have rights concerning your personal data. These rights may include the ability to access, correct, or delete your personal information, as well as the right to object to or restrict data processing. You also have the right to withdraw consent where consent is the legal basis for data processing.

For mobile messaging, you have the right to opt out of messages at any time by texting "STOP." You may also request the deletion of your phone number, modify your messaging preferences, or request a copy of your messaging history.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. If significant changes affect our mobile messaging services, we will notify you through email, text message (if opted in), or by posting a notice on our website. We encourage you to check this page periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our mobile messaging services, please contact us at:

Lirica AI Systems LLC
11519 Kingston Pike
Unit #2212
Knoxville, TN 37934

Phone:

(865) 535-7075

Email:

[email protected]